Introduction
This Privacy Policy explains how UrTeam collects, uses, shares, and protects personal data when you use our websites, mobile applications, and related services (together, the “Services”). It also describes the choices available to you and your rights under applicable data protection laws. Our use of the Services is additionally governed by our Terms of Service. UrTeam is operated by Irbis Tech s.r.o., based in Prague, Czech Republic. We provide the Services to users worldwide, including users located in the European Economic Area (EEA). For the purposes of data protection law, Irbis Tech s.r.o. acts as the data controller for personal data processed through the Services. This Privacy Policy is provided in English. If translated versions are made available, the English version shall prevail in the event of any inconsistency. If you have questions about this Privacy Policy, our data practices, or your rights, you may contact us using the details below or through the support functionality available in the Services.
Contact
Irbis Tech s.r.o.
Chudenická 1059/30, Hostivař, 102 00
Prague, Czech Republic
Email: [email protected]
Information we collect
UrTeam collects information about you when you use the Services. This may include information that directly identifies you, as well as information that can identify you indirectly. The information we collect depends on how you interact with UrTeam and what you choose to share.
We collect personal data from the following sources:
- Information you provide to us
- Information collected automatically when you use the Services
- Information provided by other users or obtained from third-party services
For example, we collect information when you create an account, join or create teams, create or participate in events, communicate with other users, or interact with features of the Services. We also collect information about how the Services are used, such as interactions with content, events, and other users.
You may also choose to share information about yourself or others, including team members or event participants, through the Services. The specific types of information we collect are described in more detail in the sections below.
Account, Profile, and User Activity
When you create an UrTeam account, we collect information necessary to set up and manage your account and provide access to the Services. This may include information such as your name, email address, username, password, and other account-related details. Certain information may be optional and provided at your discretion.
We also collect information related to your profile and your use of the Services. This includes information you choose to share when you create or update your profile, such as profile photos or descriptive information, as well as information generated through your interactions with UrTeam. For example, we collect information when you create or join teams, create or participate in events, respond to invitations, post content, upload images, or communicate with other users.
In addition, we collect information about how you use the Services, such as viewing events or teams, interacting with other users, and engaging with features of the platform. Where relevant, this may include contextual data such as dates, times, and general location associated with events or activities you interact with.
Location Information
UrTeam may collect and process location-related information when you use the Services. Location information is used primarily to support features related to events, such as displaying event locations, helping users discover nearby events, or associating events and activities with a specific place.
UrTeam does not continuously track your precise device location in the background. Location information is collected only when you actively use location-related features of the Services or when you voluntarily provide location data, for example by selecting a city, entering an address, or allowing location access for specific functionality.
You can control or disable location access at any time through your device settings. Please note that limiting location access may affect certain features of the Services that rely on location information.
Content You Share
UrTeam collects information from the content you choose to share through the Services. This includes content such as photos, posts, comments, messages, reactions, and other materials you submit or publish when using UrTeam.
We collect this information when you interact with other users, participate in events, communicate within teams, post updates, upload images, or otherwise contribute content to the Services. Content you share may be visible to other users depending on your privacy settings, the type of content, and the context in which it is shared (for example, within a team or an event).
Third-Party Accounts
UrTeam may allow you to create an account or sign in to the Services using third-party authentication services, such as Apple or Google ("Third-Party Accounts"). When you choose to sign in this way, we receive certain information from the third-party provider that is necessary to create and manage your UrTeam account.
The information we receive may include details such as your name, email address, and basic profile information, depending on the third-party service and your privacy settings with that provider. This information is collected by the third-party provider and shared with UrTeam in accordance with their own privacy policies.
You can control what information is shared with UrTeam by adjusting the privacy and consent settings in your Third-Party Account. If you prefer, you may also choose to sign up for UrTeam without using a Third-Party Account, where available.
Technical Information and Log Data
When you access or use the Services, UrTeam automatically collects certain technical information from your device. This information is used to operate, secure, and improve the Services.
The technical information we collect may include:
- Device and application information (such as device type, operating system, and app version)
- Network information (such as IP address)
- Usage data and log information (such as interactions with features, screens viewed, and timestamps)
This information is collected automatically as part of providing the Services and is used for purposes such as troubleshooting, security, analytics, and improving performance.
Other Information
We may collect additional information directly from you, for example when you contact us for support, provide feedback, or participate in surveys or product research.
We may also receive information related to you from other UrTeam users through normal use of the Services, such as when another user interacts with your content, sends you a message, or invites you to an event.
How We Use Information
UrTeam uses the information we collect to operate, maintain, and improve the Services, and to support interactions between users around teams and events.
To Provide and Operate the Services
We use the information we collect to enable core functionality of UrTeam, including allowing you to:
- Create and manage an account: Such as registering, signing in, and securing access to the Services.
- Create, join, and manage teams and events: Including organizing events, participating in events, responding to invitations, and viewing event details.
- Interact with other users: For example, by communicating with other users, sharing content, participating in team discussions, and engaging with event-related features.
- Discover relevant events and teams: Such as showing events based on selected location, time, or other relevant criteria.
- Personalize your experience: Including displaying relevant content, remembering preferences, and improving usability based on how the Services are used.
To Communicate With You
We use your contact information, such as your email address, to communicate with you about the Services. This may include important service-related notifications, updates to our policies, security-related messages, or responses to support requests.
To Support Visibility and Sharing Within UrTeam
Certain information you provide, such as your username, profile information, and content you share, may be visible to other users in accordance with your privacy settings and the context in which the information is shared (for example, within a team or event). This sharing is necessary to allow users to participate meaningfully in the Services.
To Improve and Protect the Services
We use information to:
- Monitor and improve performance and reliability
- Detect, prevent, and address fraud, abuse, or security issues
- Analyze usage trends to improve existing features and develop new ones
To Customize Your Experience
We use information we collect to personalize your experience on UrTeam. This may include showing you events, teams, or content that are relevant based on your activity within the Services, such as the events you view or participate in, your selected location, or your interactions with other users.
Customization is intended to help you more easily discover relevant events, teams, and features, and to improve the overall usability of the Services.
Service-Related Communications and Offers
UrTeam may use your information to inform you about features, updates, or service-related messages, subject to your communication preferences. These communications are intended to support your use of the Services and may include information about new functionality or changes to existing features.
UrTeam does not currently display third-party advertisements or use tracking technologies for targeted advertising. If this changes in the future, this Privacy Policy will be updated accordingly, and any required choices or consents will be provided.
To Protect Users and the Services
We use information we collect to help keep UrTeam safe and to enforce our Terms of Service, Community Guidelines, and applicable rules. This includes detecting, preventing, and addressing misuse of the Services, such as spam, abusive behavior, or other violations.
We may review user activity and content where necessary to ensure compliance with our terms and to protect other users. We also use technical and log information, such as device data and IP addresses, to help maintain the security and integrity of the Services and to prevent unauthorized access or abuse.
Where applicable, we may take action such as removing content, restricting features, or suspending or terminating accounts that violate our rules.
Minors and Age-Related Protections
UrTeam may use age-related information, where provided, to help ensure that users meet minimum age requirements for using the Services and to support age-appropriate access to features. We do not knowingly collect personal data from users who are not permitted to use the Services under applicable law.
To Respond to Support Requests
We use information you provide, and information associated with your account, to respond to your support requests, questions, or reports. This may include accessing your account information where necessary to investigate or resolve an issue.
To Improve the Services
We use information we collect, including user feedback and usage data, to understand how the Services are used and to improve functionality, reliability, and user experience. This may include analyzing aggregated or de-identified data and using analytics tools to help us identify issues and improve features.
To Communicate With You
We may use your contact information to send you service-related communications, such as important notices, security messages, updates to our policies, or information related to events or features you use. Communications are sent in accordance with your preferences and applicable law.
Managing Your Privacy Settings
Privacy Controls
UrTeam provides settings and features that allow you to manage how your information is shared within the Services. Available privacy and visibility controls are designed to help you decide how you interact with other users, teams, and events.
Depending on the feature, you may be able to:
- Control who can view certain profile information
- Choose how you participate in teams or events
- Manage who can contact or interact with you
- Adjust notification and communication preferences
Privacy and visibility options are available through your account settings or within specific features of the Services. Some information may be shared automatically as part of using core functionality (for example, participating in a team or event), but only to the extent necessary to provide that feature.
We encourage you to review and update your privacy settings periodically to ensure they reflect your preferences.
Notification and Communication Preferences
UrTeam provides settings that allow you to manage how you receive notifications and communications from us. Depending on the feature, you may be able to control in-app notifications, push notifications, and certain email communications through your account or device settings.
You may opt out of non-essential emails at any time by following the instructions included in those messages or by adjusting your communication preferences, where available.
UrTeam may send service-related or administrative communications that are necessary to provide the Services, such as account verification messages, security alerts, important updates, or changes to our policies. These communications are not optional, as they are required for the operation and security of the Services.
You are responsible for providing a valid and up-to-date email address to ensure that you receive important service-related communications.
Updating Account Information
You may review, correct, or update your account and profile information at any time through your account settings. This allows you to keep your personal information accurate and up to date. If you are unable to update certain information or need assistance, you may contact UrTeam support.
Deleting Your Account and Your Data
You may request deletion of your UrTeam account through the available account settings or by contacting support. When an account deletion request is processed, your personal data associated with the account will be deleted or anonymized in accordance with applicable law.
Please note that deletion may not be immediate and may take a reasonable period of time to complete, including removal from backups and system logs. In certain cases, we may retain limited information where required to comply with legal obligations or to protect the rights and safety of UrTeam and its users.
Information you have shared with other users (for example, messages or content posted within teams or events) may remain visible to those users after your account is deleted, but will no longer be associated with your active account.
UrTeam does not currently provide a self-service data export feature. If you wish to access your personal data, you may contact us, and we will respond in accordance with applicable data protection laws.
Children's Privacy
UrTeam is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under this age. If you are under 13, you must not use the Services.
In accordance with applicable data protection laws, including GDPR, UrTeam may apply additional safeguards for users under the age of 18. Where age information is collected, it may be used to help ensure compliance with minimum age requirements and to limit access to certain features where appropriate.
If we become aware that personal data has been collected from a child under the applicable minimum age without valid consent, we will take steps to delete such information as required by law.
If you are a parent or legal guardian and believe that your child has provided personal information to UrTeam, please contact us so that we can take appropriate action.
How We Protect Information
UrTeam implements reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures are appropriate to the nature of the information we process and are intended to help keep the Services secure.
While no system can be guaranteed to be completely secure, we work to maintain safeguards that support the confidentiality and integrity of personal data processed through UrTeam.
You also play an important role in protecting your information. We encourage you to use strong, unique passwords for your account, keep your login credentials confidential, and notify us promptly if you suspect unauthorized access to your account or other security issues.
Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- Providing Services: To create and manage your account, enable group and event functionalities, and facilitate communication between users.
- Personalization: To tailor the App experience to your preferences.
- Analytics: To analyze usage patterns and improve our services.
- Marketing: To send you promotional materials, subject to your consent.
The legal bases for processing your data include the performance of a contract, compliance with legal obligations, your consent, and our legitimate interests in improving our services.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing your data.
- Objection: Object to processing based on legitimate interests.
- Data Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
Our App is not intended for children under the age of 15. We do not knowingly collect personal data from children under this age without parental consent.
Changes to This Privacy Policy
UrTeam may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services.
When we make changes, we will update the effective date of this Privacy Policy and make the revised version available through the Services. If we make material changes that significantly affect how we process personal data, we will provide appropriate notice, such as through the app or by email, where required by law.
Your continued use of the Services after an updated Privacy Policy becomes effective indicates your acceptance of the revised policy. If you do not agree with the changes, you should stop using the Services and request deletion of your account.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Irbis tech s.r.o.
Chudenická 1059/30, Hostivař, 102 00 Praha
Email: [email protected]