Privacy Policy

Effective Date: 16 April 2025

Introduction

This Privacy Policy explains how UrTeam collects, uses, shares, and protects personal data when you use our websites, mobile applications, and related services (together, the “Services”). It also describes the choices available to you and your rights under applicable data protection laws. Our use of the Services is additionally governed by our Terms of Service. UrTeam is operated by Irbis Tech s.r.o., based in Prague, Czech Republic. We provide the Services to users worldwide, including users located in the European Economic Area (EEA). For the purposes of data protection law, Irbis Tech s.r.o. acts as the data controller for personal data processed through the Services. This Privacy Policy is provided in English. If translated versions are made available, the English version shall prevail in the event of any inconsistency. If you have questions about this Privacy Policy, our data practices, or your rights, you may contact us using the details below or through the support functionality available in the Services.

Contact

Irbis Tech s.r.o.
Chudenická 1059/30, Hostivař, 102 00
Prague, Czech Republic
Email: [email protected]

Information we collect

UrTeam collects information about you when you use the Services. This may include information that directly identifies you, as well as information that can identify you indirectly. The information we collect depends on how you interact with UrTeam and what you choose to share.

We collect personal data from the following sources:

For example, we collect information when you create an account, join or create teams, create or participate in events, communicate with other users, or interact with features of the Services. We also collect information about how the Services are used, such as interactions with content, events, and other users.

You may also choose to share information about yourself or others, including team members or event participants, through the Services. The specific types of information we collect are described in more detail in the sections below.

Account, Profile, and User Activity

When you create an UrTeam account, we collect information necessary to set up and manage your account and provide access to the Services. This may include information such as your name, email address, username, password, and other account-related details. Certain information may be optional and provided at your discretion.

We also collect information related to your profile and your use of the Services. This includes information you choose to share when you create or update your profile, such as profile photos or descriptive information, as well as information generated through your interactions with UrTeam. For example, we collect information when you create or join teams, create or participate in events, respond to invitations, post content, upload images, or communicate with other users.

In addition, we collect information about how you use the Services, such as viewing events or teams, interacting with other users, and engaging with features of the platform. Where relevant, this may include contextual data such as dates, times, and general location associated with events or activities you interact with.

Location Information

UrTeam may collect and process location-related information when you use the Services. Location information is used primarily to support features related to events, such as displaying event locations, helping users discover nearby events, or associating events and activities with a specific place.

UrTeam does not continuously track your precise device location in the background. Location information is collected only when you actively use location-related features of the Services or when you voluntarily provide location data, for example by selecting a city, entering an address, or allowing location access for specific functionality.

You can control or disable location access at any time through your device settings. Please note that limiting location access may affect certain features of the Services that rely on location information.

Content You Share

UrTeam collects information from the content you choose to share through the Services. This includes content such as photos, posts, comments, messages, reactions, and other materials you submit or publish when using UrTeam.

We collect this information when you interact with other users, participate in events, communicate within teams, post updates, upload images, or otherwise contribute content to the Services. Content you share may be visible to other users depending on your privacy settings, the type of content, and the context in which it is shared (for example, within a team or an event).

Third-Party Accounts

UrTeam may allow you to create an account or sign in to the Services using third-party authentication services, such as Apple or Google ("Third-Party Accounts"). When you choose to sign in this way, we receive certain information from the third-party provider that is necessary to create and manage your UrTeam account.

The information we receive may include details such as your name, email address, and basic profile information, depending on the third-party service and your privacy settings with that provider. This information is collected by the third-party provider and shared with UrTeam in accordance with their own privacy policies.

You can control what information is shared with UrTeam by adjusting the privacy and consent settings in your Third-Party Account. If you prefer, you may also choose to sign up for UrTeam without using a Third-Party Account, where available.

Technical Information and Log Data

When you access or use the Services, UrTeam automatically collects certain technical information from your device. This information is used to operate, secure, and improve the Services.

The technical information we collect may include:

This information is collected automatically as part of providing the Services and is used for purposes such as troubleshooting, security, analytics, and improving performance.

Other Information

We may collect additional information directly from you, for example when you contact us for support, provide feedback, or participate in surveys or product research.

We may also receive information related to you from other UrTeam users through normal use of the Services, such as when another user interacts with your content, sends you a message, or invites you to an event.

How We Use Information

UrTeam uses the information we collect to operate, maintain, and improve the Services, and to support interactions between users around teams and events.

To Provide and Operate the Services

We use the information we collect to enable core functionality of UrTeam, including allowing you to:

To Communicate With You

We use your contact information, such as your email address, to communicate with you about the Services. This may include important service-related notifications, updates to our policies, security-related messages, or responses to support requests.

To Support Visibility and Sharing Within UrTeam

Certain information you provide, such as your username, profile information, and content you share, may be visible to other users in accordance with your privacy settings and the context in which the information is shared (for example, within a team or event). This sharing is necessary to allow users to participate meaningfully in the Services.

To Improve and Protect the Services

We use information to:

To Customize Your Experience

We use information we collect to personalize your experience on UrTeam. This may include showing you events, teams, or content that are relevant based on your activity within the Services, such as the events you view or participate in, your selected location, or your interactions with other users.

Customization is intended to help you more easily discover relevant events, teams, and features, and to improve the overall usability of the Services.

Service-Related Communications and Offers

UrTeam may use your information to inform you about features, updates, or service-related messages, subject to your communication preferences. These communications are intended to support your use of the Services and may include information about new functionality or changes to existing features.

UrTeam does not currently display third-party advertisements or use tracking technologies for targeted advertising. If this changes in the future, this Privacy Policy will be updated accordingly, and any required choices or consents will be provided.

To Protect Users and the Services

We use information we collect to help keep UrTeam safe and to enforce our Terms of Service, Community Guidelines, and applicable rules. This includes detecting, preventing, and addressing misuse of the Services, such as spam, abusive behavior, or other violations.

We may review user activity and content where necessary to ensure compliance with our terms and to protect other users. We also use technical and log information, such as device data and IP addresses, to help maintain the security and integrity of the Services and to prevent unauthorized access or abuse.

Where applicable, we may take action such as removing content, restricting features, or suspending or terminating accounts that violate our rules.

Minors and Age-Related Protections

UrTeam may use age-related information, where provided, to help ensure that users meet minimum age requirements for using the Services and to support age-appropriate access to features. We do not knowingly collect personal data from users who are not permitted to use the Services under applicable law.

To Respond to Support Requests

We use information you provide, and information associated with your account, to respond to your support requests, questions, or reports. This may include accessing your account information where necessary to investigate or resolve an issue.

To Improve the Services

We use information we collect, including user feedback and usage data, to understand how the Services are used and to improve functionality, reliability, and user experience. This may include analyzing aggregated or de-identified data and using analytics tools to help us identify issues and improve features.

To Communicate With You

We may use your contact information to send you service-related communications, such as important notices, security messages, updates to our policies, or information related to events or features you use. Communications are sent in accordance with your preferences and applicable law.

How Information Is Shared

UrTeam does not sell your personal information. We share personal data only as necessary to operate the Services, to enable interactions you choose to make, to comply with legal obligations, and to protect UrTeam and its users.

Information may be shared in the following circumstances:

We may also share aggregated or de-identified information that does not reasonably identify you, for example for reporting, analytics, or to understand how the Services are used.

Service Providers

UrTeam may share personal information with trusted third-party service providers that assist us in operating, maintaining, and improving the Services. These providers perform services on our behalf, such as infrastructure hosting, technical support, analytics, and security.

Service providers are granted access only to the information necessary to perform their specific functions and are contractually required to protect the confidentiality and security of your information and to process it only in accordance with our instructions.

UrTeam does not permit service providers to use your personal information for their own purposes. If we introduce additional services in the future, such as payment processing or promotional tools, this Privacy Policy will be updated accordingly.

Publicly Available Information

Certain information you share on UrTeam may be visible to other users, depending on how you use the Services and the context in which information is shared. For example, your username, profile information, and content you post may be visible to members of a team or participants in an event you join.

UrTeam does not make user profiles or content publicly available on the open internet by default. Information is generally shared only within the Services and only with other users, according to the nature of the feature (such as teams or events) and any applicable privacy or visibility settings.

You may have options to control how your information is shared within UrTeam, such as limiting who can view certain content or interact with you. We encourage you to review and adjust available settings to ensure they align with your preferences and comfort level.

Third-Party Services and Integrations

UrTeam may allow limited integration with third-party services, such as authentication providers or other tools that support specific features of the Services. Where such integrations are available, you choose whether to connect or use them.

When you connect UrTeam with a third-party service, information may be shared with that service to enable the requested functionality. The information shared is limited to what is necessary for the integration to work. Information collected or processed by third-party services is governed by their own privacy policies and terms, and not by this Privacy Policy.

UrTeam is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service before connecting it to UrTeam or sharing information through it.

UrTeam does not automatically share your content or activity with external social networks. If you choose to share information or content outside of the Services using third-party platforms, such sharing is subject to the privacy controls and policies of those platforms.

Aggregated and De-Identified Information

UrTeam may aggregate and de-identify information collected through the Services so that it can no longer reasonably be used to identify you. This aggregated or de-identified information may be used to understand how the Services are used, to improve features, and to support internal reporting and analysis.

Examples may include high-level statistics about event participation, team activity, feature usage, or general trends across the platform. Aggregated information is used in a way that does not identify individual users.

UrTeam does not publicly release detailed datasets or maps derived from user activity. If aggregated information is shared outside UrTeam, it is shared only in a form that does not reasonably identify any individual user.

Business Transfers and Corporate Changes

UrTeam may share or transfer personal information in connection with a business transaction such as a merger, acquisition, reorganization, sale of assets, or similar corporate change. In such cases, personal data would remain subject to appropriate confidentiality and data protection obligations.

UrTeam does not currently operate through subsidiaries. If this changes, this Privacy Policy will be updated accordingly.

Legal Requirements and Protection of Rights

UrTeam may retain, preserve, or disclose your information if we believe such action is necessary or appropriate to:

Where legally permitted, we will limit such disclosures to what is reasonably necessary and required under the circumstances.

Managing Your Privacy Settings

Privacy Controls

UrTeam provides settings and features that allow you to manage how your information is shared within the Services. Available privacy and visibility controls are designed to help you decide how you interact with other users, teams, and events.

Depending on the feature, you may be able to:

Privacy and visibility options are available through your account settings or within specific features of the Services. Some information may be shared automatically as part of using core functionality (for example, participating in a team or event), but only to the extent necessary to provide that feature.

We encourage you to review and update your privacy settings periodically to ensure they reflect your preferences.

Notification and Communication Preferences

UrTeam provides settings that allow you to manage how you receive notifications and communications from us. Depending on the feature, you may be able to control in-app notifications, push notifications, and certain email communications through your account or device settings.

You may opt out of non-essential emails at any time by following the instructions included in those messages or by adjusting your communication preferences, where available.

UrTeam may send service-related or administrative communications that are necessary to provide the Services, such as account verification messages, security alerts, important updates, or changes to our policies. These communications are not optional, as they are required for the operation and security of the Services.

You are responsible for providing a valid and up-to-date email address to ensure that you receive important service-related communications.

Updating Account Information

You may review, correct, or update your account and profile information at any time through your account settings. This allows you to keep your personal information accurate and up to date. If you are unable to update certain information or need assistance, you may contact UrTeam support.

Deleting Your Account and Your Data

You may request deletion of your UrTeam account through the available account settings or by contacting support. When an account deletion request is processed, your personal data associated with the account will be deleted or anonymized in accordance with applicable law.

Please note that deletion may not be immediate and may take a reasonable period of time to complete, including removal from backups and system logs. In certain cases, we may retain limited information where required to comply with legal obligations or to protect the rights and safety of UrTeam and its users.

Information you have shared with other users (for example, messages or content posted within teams or events) may remain visible to those users after your account is deleted, but will no longer be associated with your active account.

UrTeam does not currently provide a self-service data export feature. If you wish to access your personal data, you may contact us, and we will respond in accordance with applicable data protection laws.

Children's Privacy

UrTeam is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under this age. If you are under 13, you must not use the Services.

In accordance with applicable data protection laws, including GDPR, UrTeam may apply additional safeguards for users under the age of 18. Where age information is collected, it may be used to help ensure compliance with minimum age requirements and to limit access to certain features where appropriate.

If we become aware that personal data has been collected from a child under the applicable minimum age without valid consent, we will take steps to delete such information as required by law.

If you are a parent or legal guardian and believe that your child has provided personal information to UrTeam, please contact us so that we can take appropriate action.

How We Protect Information

UrTeam implements reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures are appropriate to the nature of the information we process and are intended to help keep the Services secure.

While no system can be guaranteed to be completely secure, we work to maintain safeguards that support the confidentiality and integrity of personal data processed through UrTeam.

You also play an important role in protecting your information. We encourage you to use strong, unique passwords for your account, keep your login credentials confidential, and notify us promptly if you suspect unauthorized access to your account or other security issues.

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

The legal bases for processing your data include the performance of a contract, compliance with legal obligations, your consent, and our legitimate interests in improving our services.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our App is not intended for children under the age of 15. We do not knowingly collect personal data from children under this age without parental consent.

Changes to This Privacy Policy

UrTeam may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services.

When we make changes, we will update the effective date of this Privacy Policy and make the revised version available through the Services. If we make material changes that significantly affect how we process personal data, we will provide appropriate notice, such as through the app or by email, where required by law.

Your continued use of the Services after an updated Privacy Policy becomes effective indicates your acceptance of the revised policy. If you do not agree with the changes, you should stop using the Services and request deletion of your account.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Irbis tech s.r.o.
Chudenická 1059/30, Hostivař, 102 00 Praha
Email: [email protected]